Our Cookie Policy
This page explains the cookies we set on crownplaycasino-au.org, what each one does, and how you can switch them on or off. You keep control the whole way through.
What Cookies Actually Are
Cookies are small text files that a website stores on your device when you visit. Each one holds a name, a value and an expiry date, and it lets our servers recognise your browser on future visits.
Think of them as a memory aid. Without cookies, our site would forget you the moment you move between pages, so you would need to log in again every single time you load a game or open the cashier.
The Cookies We Use
Strictly necessary
These keep the site working. Session cookies hold your login state so you stay signed in, authentication cookies verify it is really you, and security cookies protect against fraud and cross-site request attacks. We do not ask for consent before setting these, because without them the site cannot function.
Functional
Functional cookies remember your choices: the language you picked, your display currency, and game settings such as sound. They exist purely to save you re-doing things you already decided.
Analytics
Analytics cookies collect aggregated data about how visitors move through our pages, which games get opened, and where people drop off. The data is pooled and anonymised, and we use it to fix problems and improve layout. Analytics cookies only load after you consent.
Marketing
Marketing cookies support retargeting, so the promotional offers you see elsewhere are relevant to what you actually play. Without your opt-in, these cookies never load, and you will still see generic promotions instead.
Cookies Set by Third Parties
Some cookies on our pages are not placed by us. When you consent to non-essential cookies, third parties may set their own under their own privacy policies.
We allow three categories of third-party cookies: analytics providers that measure site performance, advertising networks that deliver retargeting campaigns, and payment providers that need them to process deposits and withdrawals securely. We do not grant third parties access to your account details, and each provider handles its own data under the policy linked in our banner.
Managing Your Preferences
Our consent banner
The first time you visit, our banner offers Accept all and Reject non-essential. You can change your mind later by clearing cookies for our domain, which brings the banner back, or via the cookie settings link in the page footer.
Browser settings
Every major browser lets you block or delete cookies in a few taps:
- Chrome: Settings, then Privacy and security, then Third-party cookies, then block or allow per site.
- Safari (iOS and macOS): Settings or Preferences, then Privacy, then Manage Website Data to remove cookies.
- Firefox: Settings, then Privacy and Security, then Cookies and Site Data, then Manage Data.
- Edge: Settings, then Cookies and site permissions, then add our domain to Block or Allow.
What happens if you block
Blocking strictly necessary cookies breaks core functions: you will not stay logged in, games may fail to load, and payments can be declined. Blocking analytics or marketing cookies only limits what we learn and which promotions you see, and everything else keeps working.
How Long We Keep Them
Retention depends on the category. Session cookies vanish the moment you close your browser. Anything persistent carries a set expiry, after which your device deletes it automatically.
When We Update This Policy
If we add a new cookie category or change how long one persists, we update this page and bump the version note at the top. For material changes to the categories themselves, the consent banner reappears so you can review your choices before anything new loads.
We last reviewed this policy in 2026. Questions about a specific cookie? Contact our 24/7 support team at [email protected] and we will tell you exactly what it does.
Frequently Asked Questions
Do I have to accept all cookies to play at Crownplay Casino?
No. You only need strictly necessary cookies, which cover login, security and payments. Analytics and marketing cookies are opt-in, and refusing them does not restrict your account.
How do I bring the consent banner back?
Clear the cookies for our domain in your browser settings, or use the cookie settings link in our footer. Your next visit triggers the banner again.
Do cookies store my password or card details?
No. Cookies hold identifiers and preferences only. We never place your password or full payment details in a cookie.
Will deleting cookies log me out?
Yes, deleting our cookies ends your session and you will need to sign in again. Your account and balance are untouched.
Are cookies used for tracking me across other sites?
Marketing cookies support retargeting on partner sites, but only with your consent. Decline them and no cross-site advertising cookies are placed.